Field Service Engineer

Hengelo

Description

Destinus is looking for a motivated and experienced Field Service Engineer to join our service team. Do you want to help us drive the world's energy transition and reduce emissions? Are you the proactive candidate with the technical affinity we are looking for? Then this is your chance!

As a field service engineer, you will be responsible for our service team's field service activities.

Functie omschrijving

Tasks

Providing correct execution of field service activities at customer locations, with correct planning of materials. Providing first-time-right solutions. Responsible for repair, field investigation, and implementation modification on the installed base of power-generating sets.
Creating and maintaining a healthy relationship with the customers and ensuring clear internal and external communication.
Maintaining owned procedures and field service manuals. Creating new manuals when required.
Performing correct installation and commissioning work, ensuring on-time completion and customer satisfaction.
Diagnose electrical and mechanical issues, utilizing advanced diagnostic tools and techniques to resolve technical problems efficiently.
Provide technical support and training to customers, assisting them in operating and maintaining gensets effectively.
Fostering team spirit and cooperation among individuals and departments. Sharing information and working together to accomplish company goals.
Maintaining accurate records of service activities, parts usage, and customer interactions.
Contributing to a healthy and problem-solving environment.
Makes no concessions to Company’s and Client safety regulations.